Specialist Homeless Service
Warlga Ngurra is a Specialist Homelessness Service (SHS). The SHS program is for responding and providing support to people who are homeless or at risk of homelessness across the Newcastle, Lake Macquarie, and Port Stephens Local Government Areas (LGA’s). We deliver a range of services, programs, and initiatives to support people who are homeless or at risk of becoming homeless. This includes Aboriginal and/or Torres Strait Islander women with or without children, escaping domestic and family violence. Our services and programs aim to break the cycles of homelessness by balancing prevention and early intervention with crisis response. The primary goal of this program is to support people to sustain an existing tenancy or secure safe and affordable housing.
Our team can provide information, advice, and referral to other appropriate services as needed. Referrals will be triaged on a needs basis and must meet the eligibility criteria for case management from one of our programs. We don’t have a waitlist. For more information contact us on 0249 501 566 or email us at info@warlgangurra.org.au
Supporting Aboriginal people experiencing homelessness, housing insecurity and domestic and family violence
Warlga Ngurra is a Specialist Homelessness Service (SHS) specifically for Aboriginal and/or Torres Strait Islander people who are experiencing homelessness, are at risk of homelessness, or need support to maintain safe and secure housing across the Newcastle, Lake Macquarie and Port Stephens Local Government Areas (LGAs).
We provide culturally safe, trauma-informed support to Aboriginal and/or Torres Strait Islander women, with or without children, who are experiencing or escaping domestic and family violence (DFV), as well as Aboriginal women, with or without children experiencing housing instability or homelessness for other reasons.
How we can help
Our team works alongside each person to understand their circumstances, identify their goals and develop a support approach that meets their individual needs.
Support may include:
Violance Assistance
Assistance for people experiencing domestic and family violence
Safe Support
Support to safely leave or respond to domestic and family violence
Emergency Assistance
Assistance to find safe and secure emergency, crisis or longer-term accommodation
Homeless Support
Support for people experiencing homelessness or at risk of homelessness
Maintain Assistance
Assistance to maintain an existing tenancy and prevent homelessness
Housing Information
Housing information, advocacy and practical support
Housing Support
Support to navigate housing and other service systems
Referrals
Referrals and connections to appropriate specialist services
Prevention
Prevention and early intervention support to reduce the risk of homelessness
Case Management
Ongoing case management for people who meet program eligibility requirements
Domestic and Family Violence Support
If you are experiencing domestic and family violence, you do not have to face it alone.
Warlga Ngurra provides support to Aboriginal and/or Torres Strait Islander women, with or without children, who are experiencing or escaping domestic and family violence and who need support with their housing and safety.
We understand that leaving an unsafe relationship can be complex. Our team can work with you to explore your options, access safe accommodation where available, connect you with specialist services and support you to work towards safe and sustainable housing.
Your safety, choices and individual circumstances are at the centre of our approach.
Who can access our service?
Warlga Ngurra’s Specialist Homelessness Service is specifically for Aboriginal and/or Torres Strait Islander people who are homeless or at risk of homelessness and who live in, or require support within, the Newcastle, Lake Macquarie or Port Stephens LGAs.
Access to case management is based on individual circumstances, level of need and the eligibility requirements of the relevant program.
If Warlga Ngurra is not the right service for your circumstances, our team can provide information and referrals to other appropriate services wherever possible.
Need support?
If you or someone you know is experiencing homelessness, is at risk of losing their housing, or is experiencing domestic and family violence, contact Warlga Ngurra to talk with our team about your options.
Phone: 02 4950 1566
Email: info@warlgangurra.org.au
You don’t have to navigate homelessness, housing stress or domestic and family violence alone. We are here to help.
